Terms of Service

Who we are

MLXLabs is a software business based in India. OffSlate is a product of MLXLabs. For any question about these Terms, email support@offslate.com.

Accounts

You must provide accurate information and keep it up to date. You are responsible for keeping access to your sign-in email and Google account secure, and for all activity under your account. Tell us promptly if you believe your account has been accessed without permission.

You must be at least 18 years old, or the age of majority where you live, to use the Service.

The OffSlate service

OffSlate turns a business website into a brand kit and marketing videos. You enter a website address; OffSlate reads the public pages of that site, drafts a brand profile and a script for you to review, and renders a video with voiceover after you approve them.

Outputs are generated with the help of AI. They can contain mistakes. You must review every brand profile, script and video before you publish or use it, and you are responsible for what you publish.

Your website and your content

You may only submit websites that you own or have permission to use, and you confirm this each time you submit one. You may only upload logos, images and other material you have the right to use.

You keep ownership of your website content, your uploads and the videos made for you. You grant us a limited licence to store, process and transform that content only to provide the Service to you.

Subject to these Terms and your payment of any fees due, you may use the videos made for you for any lawful purpose, including commercial use.

Acceptable use

You may not use the Service for: sexual content; weapons or explosives; illegal drugs; unlicensed gambling; hate or extremist content; scams or get-rich-quick schemes; impersonating another brand or person; political campaign or election content; or anything involving minors in an unsafe context.

Health, finance, crypto, legal and alcohol businesses may use the Service, but you are responsible for complying with the advertising rules that apply to you.

You may not attempt to access our systems without permission, interfere with the Service, bypass usage limits, or use the Service to send spam or commit fraud.

We may refuse, stop or remove any content that breaks these rules, and suspend accounts that do.

Plans, credits and payment

OffSlate is sold as monthly subscriptions that include credits, plus top-ups for subscribers. One credit makes 15 seconds of finished video. Current plans and prices are shown on our pricing page and in the app.

Plan credits expire at the end of each billing month unless the plan says otherwise; top-up credits are valid for 3 months. Unused credits have no cash value.

Subscriptions renew automatically each month until you cancel. You can cancel at any time; you keep your plan and credits until the end of the period you have paid for.

Payments are processed by our reseller and merchant of record, Dodo Payments, which sells the subscription to you and handles billing, invoices and sales tax. Its buyer terms also apply to your purchase.

All payments are final. See our Refund Policy for details and the exceptions.

Our intellectual property

The Service, including its software, templates, design and the MLXLabs and OffSlate names and logos, belongs to MLXLabs. These Terms do not give you any right to them beyond using the Service.

Disclaimers

The Service is provided "as is" and "as available". We do not promise that it will be uninterrupted or error-free, or that any output will achieve a particular result.

Limitation of liability

To the fullest extent permitted by law, we are not liable for any indirect, incidental, special or consequential damages, or for lost profits or data, arising from your use of the Service. Our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.

Suspension and termination

You can delete your account at any time from your settings. We may suspend or close an account that breaks these Terms, that is used for fraud, or that is subject to a payment dispute. When an account is closed, your right to use the Service ends.

Governing law

These Terms are governed by the laws of India. Courts in India have exclusive jurisdiction over any dispute, except where the law of your country gives you the right to bring a claim where you live.

Changes to these Terms

We may update these Terms. We will tell you about significant changes by email or in the Service. Continuing to use the Service after a change means you accept the updated Terms.

Contact

Email support@offslate.com for support, legal notices and any question about these Terms.